Customer Service Rep - Customer Care Center
United RentalsCharlotte, North Carolina, United States
Posted April 7, 2026
Full Time
About the Company
United Rentals is an award-winning company that truly cares about its people, offering best-in-class benefits and perks that will support employees and their families.
Job Description
Great company. Great people. Great opportunities. As a Customer Service Representative at United Rentals, you will provide service and support to internal and external customers, answering inbound customer service calls and emails, and logging call details into our ERP system, Rentalman.
Requirements
- High School diploma or equivalent
- 1-2 years Customer Service Experience
- Strong verbal skills and ability to speak clearly and articulate
- Data entry skills-40 wpm
- Proficiency in Microsoft applications
- Able to deal with a high volume of tasks, stressful, and sometimes unfamiliar situations
- Excellent time management and efficiency skills
- Excellent organizational skills with heavy attention to detail
- Able to deal with conflict and respond professionally
Benefits
- Paid Parental Leave
- United Compassion Fund
- Employee Discount Program
- Career Development & Promotional Opportunities
- Additional Vacation Buy Up Program (US Only)
- Early Wage Access through Payactiv (US Hourly Only)
- Paid Sick Leave
