Directeur de Service

Job description for Service Manager at United Rentals. The successful candidate will be the leader of a major maintenance enterprise, responsible for hiring and motivating a team of Service Technicians, improving efficiency and customer satisfaction, and building a profitable location.

Requirements

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
• Staff location adequately based on skills and workload
• Responsible for R&M, P&L and associated costs/budget
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
• Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control
• Evaluate performance and promotability of team members
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication

Benefits

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave