Customer Support Analyst
UniverisToronto, Ontario, Canada
Posted March 6, 2026
Full Time
About the Company
Univeris is a leading provider of enterprise-class retail wealth management solutions for Canada's financial services industry. Their comprehensive platform supports mutual funds, segregated funds, GICs, cash, life insurance, and health insurance, offering integrated back office operations, front office practice management, and compliance requirements. Univeris' distinctive focus on technology-driven solutions helps clients grow their businesses and gain a competitive edge in the market.
Job Description
Customer Support Analyst role responsible for day-to-day operations support activities, maintaining customer relationships, and ensuring products and services meet client needs.
Requirements
- Experience in a technology/financial services environment
- Knowledge of Wealth Management Systems and Mutual Fund/ETF trading (MFDA, Fundserv, IIROC)
- Basic knowledge of using Google apps and tools (e.g. Gmail, Calendar, Sheets, Slides)
Benefits
- Comprehensive health and dental plan
- 401k Matching
- Generous Paid Time Off
- Retirement Plan
