IT Support Services lead

The IT Support Services lead will implement strategies for scalable, secure, and resilient IT Service Desk & Infrastructure across company locations. They will apply and uphold security and operational standards, policies, and procedures, and monitor technology needs, conduct risk assessments, and assist in preparing plans for infrastructure upgrades and security enhancements.

Requirements

• Implement strategies for scalable, secure, and resilient IT Service Desk & Infrastructure
• Apply and uphold security and operational standards, policies, and procedures
• Monitor technology needs, conduct risk assessments, and assist in preparing plans for infrastructure upgrades and security enhancements
• Support the implementation of IT initiatives that promote business growth, operational efficiency, and risk reduction
• Participate in planning, architecture reviews, and proof-of-concept testing for service desk, infrastructure and security projects
• Acquisition & Deployment
• Operational Management
• Communications
• Other Duties

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Four Day Work Week