Senior Director, Artist & Label Services

We are seeking an experienced merch Account/Brand Manager to join our team in Los Angeles as a Sr. Director, Artist & Label Services, focusing on artists across the Capitol roster.

Requirements

• 10+ years of experience in account management, artist relations, marketing, or eCommerce within music, entertainment, or merchandise.
• Demonstrated success managing high profile artist relationships and complex campaigns.
• Exceptional understanding of the label, artist, and merchandise ecosystem, ideally with prior label-side, artist commerce, or D2C experience.
• Deep expertise in D2C commerce, merchandise strategy, and fan engagement.
• Exceptional communicator and presenter with strong experience leading discussions with artist management and senior label leaders.
• Strong cultural fluency and creative instincts aligned with artist brands.
• Proven collaborator and team leader with a reputation for positivity and trust across teams.
• Highly organized and capable of leading multiple complex artist businesses simultaneously.

Benefits

• Comprehensive medical, dental, and vision coverage
• Including 100% coverage for out-patient in-network mental health services
• Fertility coverage for eligible medical plan participants
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• Student Loan Repayment Assistance and Tuition Reimbursement
• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution