Support Technician

We are looking for a Support Technician to provide professional and timely support for technology, software, and conference systems within a global organization. The role requires excellent technical and interpersonal skills, and the ability to work effectively across all levels of the organization.

Requirements

• Diagnosing and solving hardware or software faults
• Troubleshooting technology issues
• Installing and configuring computer and VC hardware and software
• Supporting the roll-out of new applications, tools, and services
• Working with and providing support to other Global Tech and local IT teams

Benefits

• Comprehensive medical, dental, and vision coverage
• 100% coverage for out-patient in-network mental health services
• Fertility coverage
• Wellbeing reimbursements
• Student Loan Repayment Assistance
• Tuition Reimbursement
• 401(k) with 100% immediate vesting
• Flexible Paid Time Off (PTO)
• 3-weeks PTO
• 2-weeks paid Winter Break
• 10 Company Holidays
• Summer Fridays
• Generous paid parental leave