Field Supervisor

Excellent opportunity for a highly motivated individual that enjoys social services and the elderly. Universal Metro Aging Services is a Not-For-Profit organization that aims to serve immigrant populations of India, Pakistan, Bangladesh, the Middle East, Latin America and Europe.

Requirements

• Oversee in-home caregiving services and ensure quality care delivery
• Conduct home visits to monitor client satisfaction and caregiver performance
• Support business growth through marketing and community outreach
• Resolve issues between clients and homecare aides
• Provide coaching and support to caregivers
• Document visit reports and follow-ups
• Ensure compliance with company policies and regulations
• Report incidents or concerns promptly
• Build strong relationships with clients and families
• Act as a point of contact for client concerns
• Participate in community outreach and networking
• Develop relationships with referral sources
• Assist with marketing and client acquisition efforts