Visitor Services Associate

The Visitor Services Associate serves as a front-line ambassador for the Museum, creating a welcoming, safe, and engaging experience for all visitors. This role is primarily public-facing and guest-services focused, emphasizing visitor engagement, gallery presence, and daily visitor support.

Requirements

• Assists with fire alarm drills or dissemination of information regarding fire alarms.
• Assist with event set ups and breakdowns.
• Greet and register museum visitors while providing program information and support throughout galleries and public areas.
• Ensures compliance with museum guidelines, safeguards exhibitions and collections, and responds to visitor inquiries or concerns.
• Assist with opening and closing procedures, monitor public spaces for safety, and support setup and breakdown for tours, programs, and special events.
• Work cooperatively with colleagues across museum departments, participate in meetings and trainings, and complete assigned tasks to support overall museum operations.

Benefits

• Paid Time Off
• Retirement Plan
• Health Insurance