Enquiry Management Assistant
University of EdinburghCity of Edinburgh, Scotland, United Kingdom
Posted April 9, 2026
Full Time
About the Company
The University of Edinburgh is a world-class organisation, supporting the University's research and teaching, and offering many career and role specialisms.
Job Description
We are seeking an Enquiry Management Assistant to join our Enquiry Management Team, providing excellent customer service skills and a 'can-do' attitude to help prospective students, applicants, and their supporters. The role involves inbound enquiry management and communications between the University and prospective students, applicants, and their supporters.
Requirements
- Excellent customer service skills
- Proven experience in building strong working relationships
- Ability to analyse and problem solve to deliver great results
- Ability to prioritise workload and work under pressure
Benefits
- Competitive salary
- Generous annual leave entitlement
- Defined benefits pension scheme
- Staff discounts
- Family-friendly initiatives
- Flexible work options
