Authorization Coordinator - CBO - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

The Authorization Coordinator will provide administrative and clerical support within a healthcare setting, including coordination of scheduling, documentation processing, and authorization activities. Ensures timely handling of records, referrals, and insurance-related processes while maintaining professionalism, confidentiality, and adherence to organizational policies.

Requirements

• Demonstrates accuracy and thoroughness in entering patient information into computer systems and generating required documentation, including Requests for Authorization (RFA) and insurance-related forms.
• Maintains established departmental productivity and quality standards, including timeliness and accuracy of authorization processing, documentation, and insurance verification activities.
• Processes new referrals and authorizations in a timely manner, including obtaining required outside medical records, verifying insurance, and obtaining authorization for visits and procedures.
• Active communication with carriers and/or adjusters regarding treatment approval
• Assists with the clerical and scheduling needs of the department, including scanning, filing, and collection of supporting documentation for billing and patient records.
• Schedules office visits and follow-up appointments in a timely manner while accommodating patient needs and physician requests per established procedures and protocols.
• Provides patients, insurance companies, attorneys, and caregivers with appropriate information and guidance regarding scheduling, paperwork, authorizations, insurance benefits, and follow-up care.
• Displays courtesy, compassion, kindness, honesty, and professionalism while interacting with patients, the public, and clinic personnel.
• Responsible for providing administrative assistance and office support duties to help ensure efficient day-to-day operations.
• Facilitates communication between patients, caregivers, and members of the care team, and communicates all changes in patient and case information to involved personnel.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship