Support Coordinator II serves as an intermediate-level support coordinator, providing smooth outpatient flow, coordinating multiple appointments, and participating in daily clinic preparation process.
Requirements
- Demonstrated ability in customer service, intake and scheduling
- Proven record of dealing with the public in a customer service role
- Familiarity with word processing, Microsoft Outlook, navigating the intranet, interpret on-line queries and preferably with GE Centricity Business, Cerner, PBAR, scheduling systems
- Excellent communication skills, including the ability to speak, read and write English proficiently
- Highly flexible, enthusiastic, proactive approach, work efficiently under pressure and work efficiently in a team environment
- Knowledge and understanding of insurance plans and types of coverage provided, including government health programs
- Demonstrated ability and knowledge in patients scheduling
- Works independently under supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibility
- Ability to work independently and in a team setting
Benefits
- Paid time off
- 401k matching
- Health insurance
- Retirement plan