About University Partners: University Partners provides best-in-class student housing across the country, focusing on service, community experience, and operational excellence.
Requirements
- Provide excellent customer service to residents, prospects, guests, and vendors.
- Lease apartments in alignment with occupancy and revenue goals.
- Follow Fair Housing standards in all interactions.
- Conduct tours and present community features and amenities.
- Support marketing and outreach efforts.
- Review applications including income, credit, and background screening.
- Prepare and maintain lease files and required documentation.
- Verify apartment readiness prior to move-in.
- Support lease renewal and retention efforts.
- Track leads, guest cards, and follow-ups in property management systems.
- Respond to calls, emails, and resident communication professionally and timely.
- Assist with work order entry and maintenance communication.
- Support move-in processes including documentation and system setup.
- Maintain leasing office, model units, and amenity presentation.
- Maintain knowledge of market competitors, pricing, and concessions.
- Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies.
- Ensure understanding of required application information, screening process, policies, and procedures.
Benefits
- Paid Time Off
- 401k Matching