Technical Consultant

We are looking for a Technical Consultant to join our India-based Center of Excellence team. The consultant will work behind the scenes to configure, test, and troubleshoot BA Insight components and integrations—supporting senior consultants and project managers who handle customer-facing activities.

Requirements

• 2–4 years of experience in technical support, software configuration, system integration, or quality assurance—preferably in a SaaS or enterprise software
• Prior experience with enterprise search, content management systems, or AI data processing pipelines is a plus
• Experience working in a team-based delivery model or shared service environment preferred
• Bachelor’s degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field or equivalent combination of knowledge and experience

Benefits

• Standard IST working hours with mandatory overlap (3–4 hours) with North American business hours
• Flexibility to alternate schedules with other CoE Project Managers to ensure consistent U.S. coverage