Technical Consultant
Upland SoftwareBengaluru, Karnataka, India
Posted May 4, 2026
Full Time
About the Company
Upland Software is a leader in AI-powered knowledge and content management software.
Job Description
We are looking for a Technical Consultant to join our India-based Center of Excellence team to configure, test, and troubleshoot BA Insight components and integrations.
Requirements
- 2–4 years of experience in technical support, software configuration, system integration, or quality assurance—preferably in a SaaS or enterprise software
- Prior experience with enterprise search, content management systems, or AI data processing pipelines is a plus
- Experience working in a team-based delivery model or shared service environment preferred
Benefits
- Standard IST working hours with mandatory overlap (3–4 hours) with North American business hours (e.g., 6:00 PM – 10:00 PM IST)
- Flexibility to alternate schedules with other CoE Project Managers to ensure consistent U.S. coverage