Senior Analyst

Uplight is seeking a Senior Analyst to drive business performance by improving post-sales operations, client retention, and process efficiency. The role involves managing critical operational processes, collaborating with cross-functional teams, and driving business growth through data analysis and process improvements.

Requirements

• 5-8 years of experience in operations, project management, commercial or sales operations, consulting, implementation, client operations, or financial analysis roles
• Strong operational project management skills, with experience managing multiple complex workflows, stakeholders, and deadlines
• Excellent organizational and time-management abilities, with attention to detail and a systems-oriented mindset
• Advanced skills in Google Sheets and experience working in systems such as Wrike, Salesforce, and Jira, and business intelligence tools such as Looker and Tableau
• Ability to ask strategic questions and dive into problems without deep subject matter expertise on day one
• Ability to lead with influence, especially with senior-level leaders and cross-functional team members
• Ability to drive accountability across teams with persistence, tact, and strong cross-functional judgment
• Ability to work collaboratively in a fast-paced environment and manage multiple priorities effectively
• Strong analytical and reporting skills, with the ability to turn complex operational data into clear insights, recommendations, and action plans
• Effective communication and interpersonal skills, capable of collaborating with diverse teams and stakeholders

Benefits

• Flexible time off
• Generous parental leave
• Wellness stipend
• Work flexibility