The Outreach Practitioner establishes positive relationships with individuals in unhoused communities and encampments in Portland, Oregon. They work collaboratively with team members to implement evidence-based strategies to support unhoused individuals and connect them with services and referrals.
Requirements
- Promote health and safety in the assigned area
- Build positive relationships and trust with community members in the assigned area
- Support unhoused individuals by connecting them with services and referrals
- Work collaboratively with other Urban Alchemy staff and partners to serve people in need
- Help meet immediate needs of guests, including the use of Narcan for opioid overdose reversal
- Complete all required data collection using the digital platforms required by Urban Alchemy
- Provide trauma-informed, harm reduction, strengths-based, and person-centered outreach
- Use a housing first approach when working with guests
- Engage with individuals in distress, assess the cause, and use strategies to de-escalate the situation
- Support individuals to resolve any identified issues, de-escalate potential or existing conflicts and/or heightened emotions
- Remain calm and attentive during crises, which may occur multiple times during a shift
- Practice self-awareness and cultural humility; be conscientious and sensitive to power and other interpersonal dynamics
- Provide transportation for guests to get to appointments and make home-visits as needed
- Work flexible hours and/or shifts, weekends, and on-call shifts
- Support all staff with meeting the needs of guests
- Will work primarily in the field at various assigned locations, some of which may be remote
- Lead Outreach Practitioner will also assist with scheduling and supervision
- Will treat all Urban Alchemy guests, staff and stakeholders with compassion and respect
- Use emotional intelligence to effectively engage and connect with others
- Adhere to established procedures to provide a safe working environment including complying with OSHA, state, and local regulations as well as Urban Alchemy’s policies
- Attend orientation and any additional training required by Urban Alchemy or our funders
- Must wear an Urban Alchemy uniform and ID badge
- Must carry all required safety and communications equipment
- Follow all Urban Alchemy’s policies and procedures, including all safety guidelines
- Will complete other duties as assigned in service to our guests and stakeholders
Benefits
- Paid time off
- Health insurance
- Other benefits
