Enterprise Architect - Dynamics 365 CRM and F&O

The Enterprise Architect – Microsoft Dynamics 365 CRM and F&O Architect will investigate and isolate root causes of issues within D365 to prevent future occurrences for our clients.

Requirements

• Partner with client collaborators to translate business requirements into cloud solutions and deploy, upgrade, or migrate to the latest Microsoft technologies.
• Review existing architecture and configuration plans to make appropriate recommendations to ensure future supportability.
• Make recommendations on the best course to business scenarios that will reduce the time needed for successful deployments or migrations.
• Conduct root cause analysis of critical situations and make recommendations and plans for preventing recurrences.
• Collaborate with the TAM to examine ticket trends and identify recurring issues and common threads.
• Lead reactive troubleshooting or proactive service delivery, such as a risk assessment or a health assessment.
• Perform technical architecture, design, installation, troubleshooting, and advisory services for clients’ projects.
• Guide clients during system and application upgrades.
• Act as the SME through design, implementation, and support of solutions with Dynamics CRM/F&O, 365, SSIS, and SSRS.
• Deliver tailored, technology-specific training in person or virtually to increase knowledge base and understanding for client’s internal teams.
• Participate in problem analysis and assist in determining strategic software solutions and enhancements to address identified issues.
• Stay abreast of new technologies and application releases.