Customer Success Manager
UscreenLocation not specified
Posted September 19, 2025
Full Time
About the Company
Uscreen is a bootstrapped, all‑in‑one membership platform that empowers video creators to monetize content through on‑demand libraries, live streams, and community spaces—all hosted on a fully branded site and mobile app. By combining video hosting, OTT streaming, SVOD, and e‑commerce tools, the platform lets creators build sustainable businesses while strengthening brand loyalty. Trusted by high‑profile creators such as Yoga with Adrienne, Amy Landino, and Art of Jiujitsu, Uscreen has helped over 11,000 creators generate more than $150 million annually and reach nearly 10 million end users worldwide. With a focus on creator‑centric technology and a culture of innovation, Uscreen continues to grow its suite of services—including community engagement, content commerce, and YouTube integration—to support the evolving creator economy.
Job Description
We’re building a team that doesn’t just support creators—we partner with them to help their businesses thrive. We're a profitable and fast-growing SaaS company on a mission to revolutionize the way video entrepreneurs and creators monetize their content.
Requirements
- 3+ years of Customer Success and/or Account Management, preferably in SaaS
- Excellent communication, presentation, written, negotiation and listening skills
- Demonstrated interest in the SaaS, online video, and influencer industries
- Growth mindset and a positive attitude
- Ability to organize and prioritize time and tasks
- Strong interpersonal skills to successfully communicate and negotiate with internal and external customers
- Graduate of a four-year university or equivalent professional experience
Benefits
- Competitive compensation
- Clear path for career growth
- Flexible PTO
- Medical benefits with cost sharing: health, dental, and vision
- Remote-first work with a stable home base
- 401(k) plan with company match
- Stipends for technology, coworking space, and professional development
