Customer Success Manager
BoomPopRemote (United States)
Posted December 17, 2025
70000 - 105000 USD year
Full Time
About the Company
BoomPop is a company that combines event planning with AI technology to make planning events easier, more engaging, and unforgettable.
Job Description
BoomPop is a company that combines event planning with AI technology to make planning events easier, more engaging, and unforgettable. They are seeking a Customer Success Manager to lead onboarding and implementation, identify upsell and cross-sell opportunities, and drive expansion revenue.
Requirements
- 3–7 years in Customer Success, Account Management, or a hybrid SaaS role
- Strong sales acumen: value pitching, negotiation, and expansion experience
- Skilled at account mapping, stakeholder discovery, and relationship building
- Excellent communicator with confidence engaging executives and teams
- Highly coachable, proactive, organized, and comfortable working independently
- Experience with HubSpot or similar CRM tools
Benefits
- Competitive salary + equity
- Company sponsored 401(k)
- Generous PTO
- Paid parental leave
- Flexibility to work from anywhere
- Amazing annual team-wide and department offsites
- World-class medical, vision, and dental plans with 100% employee contributions covered + 80% dependent contributions covered
- $50/month phone stipend
- Occasional Travel: Connecting is in our DNA, please note that we anticipate roughly 6-8 nights of travel per year for this role
