Senior Service Designer
V2 DigitalSydney, New South Wales, Australia
Posted March 27, 2026
Contract / Temporary
About the Company
V2 Digital is a consultancy reshaping digital experiences with innovative technology and expertise.
Job Description
V2 AI is seeking a Senior Service Designer to lead end-to-end service design and help clients rethink and redesign their products, platforms, and operations to deliver seamless customer experiences.
Requirements
- Strong portfolio showcasing service design work
- Proven experience working on complex, end-to-end service design engagements
- Strong facilitation skills with the ability to lead workshops and influence stakeholders
- Experience conducting user research and synthesising insights into actionable outcomes
- Ability to connect customer experience with business processes and operational models
- Experience working in Agile, cross-functional environments
- Excellent communication and storytelling skills
Benefits
- Health Insurance
- Retirement Plan
- Parental Leave
- Generous Time Off
- Professional Development Opportunities
