Cloud Solutions Architect 3
Vaachi Systems Inc.Austin, Texas, United States
Posted December 11, 2025
Full Time
About the Company
Vaachi Systems Inc. specializes in talent acquisition and workforce solutions for the Energy, IT, and Engineering industries, as well as providing cleared personnel for government consulting. Leveraging a deep network of industry experts, the company matches highly skilled professionals with organizations that demand innovative and reliable talent. Vaachi’s distinct approach combines rigorous screening, customized staffing strategies, and a commitment to long‑term partnership, enabling clients to stay ahead of market shifts. The firm’s culture of collaboration, integrity, and continuous learning attracts top talent and positions it as a trusted partner in the dynamic tech and energy sectors.
Job Description
This position will serve as the Cloud Solutions Architect III for HHSC state owned Genesys CX3 CCaaS Cloud solution. Responsibility will include installation, implementation, and configuration of the Genesys CX3 platform.
Requirements
- 8 Years of Telephony/VoIP experience with a focus on Contact Center applications
- Experience with a focus on cloud-based contact center applications (CCaaS)
- Experience with Genesys CX Cloud installation, implementation, and configuration
- Advanced hands-on experience in migration strategy planning and execution from a legacy on premise/ hosted contact center platform to a CCaaS Genesys platform
- Architect Call flows, IVRs, skills, permissions, roles, data points, user, etc.
- Strong understanding of communication infrastructure, device compatibility and integration with CCaaS platforms
- Hands on experience and knowledge with cloud providers (Genesys, Google Cloud, AWS)
- Strong proficiency with configuring and optimizing cloud platforms for telecom applications, ensuring performance, reliability, and security
- Ability to comprehend, analyze, and research problems of a complex nature, make reasonable decisions, and recommend solutions
- Ability to provide technical expertise and guidance to internal teams and external customers on cloud-based solutions
- Ensure compliance with regulatory requirements and industry standards for financial institutions implementing services in the cloud
- Ability to quickly adapt to changes in process, requirements, goals, and organizational change
- Excellent communication skills, analytical ability, strong judgment and management skills, and the ability to work effectively with client and IT management and staff
Benefits
- W2 (No Benefits)
