Customer Experience (CX) Manager, Bet-David Consulting
ValuetainmentFort Lauderdale, Florida, United States
Posted February 12, 2026
Full Time
About the Company
Bet-David Consulting serves over 10,000+ entrepreneurs across 60+ countries through business consulting, media, and technology.
Job Description
Bet-David Consulting is seeking a Customer Experience (CX) Manager to architect and operationalize a world-class “surprise and delight” function that turns customers into raving fans. The successful candidate will have the opportunity to work across integrated lines of business including BDC, Valuetainment Media, and Minnect.
Requirements
- 5+ years in Customer Experience, Customer Success, Hospitality, Brand Experience, or similar roles
- Demonstrated ability to design customer journeys and improve retention
- Exceptional written and verbal communication skills
- High emotional intelligence and conflict-resolution ability
- Highly proactive
- Systems-oriented thinker who can operationalize creativity
- Entrepreneurial mindset aligned with a high-growth environment
Benefits
- Competitive base salary
- Performance-based incentives tied to retention, NPS, and referral growth
- Equity program
- Comprehensive Benefits Package including 401(k) with company match
