Customer Success Manager, Strategic
VantaLondon, England, United Kingdom
Posted February 25, 2026
Full Time
About the Company
Vanta is a company that helps businesses earn and prove trust by providing a Trust Management Platform.
Job Description
Customer Success Manager, Strategic at Vanta, responsible for a portfolio of Vanta's largest and most complex customers. The role involves driving executive alignment, long-term value realization, and measurable business outcomes across complex stakeholder groups.
Requirements
- 8+ years of Customer Success experience in a SaaS environment
- 3+ years managing large enterprise or strategic accounts
- Strong GRC domain expertise
- Proven experience engaging and influencing C-level executives
- Demonstrated success driving retention and expansion within large, multi-threaded accounts
Benefits
- 100% covered medical, dental, and vision benefits with dependents coverage
- 16 weeks paid Parental Leave for all new parents
- Health & wellness stipend
- Remote workspace, internet, and mobile phone stipend
- Commuter benefits for team members who attend the office
- Pension matching
- 25 days of Annual Leave per year and unlimited sick time
- 8 company-paid holidays
