Customer Service Representative II

Vantage Apparel is seeking a Customer Service Representative II to collaborate with customers and Sales Representatives to manage inquiries and orders efficiently and professionally. The CSR II oversees order processing, reviews orders for completeness, and proactively addresses potential issues to enhance the customer experience.

Requirements

• Demonstrate forward-thinking and proactivity as a leader, with strong organizational skills, meticulous attention to details, and respectful coaching demeanor.
• Bring proven customer support experience, with strong follow-up skills and active listening.
• Manage time effectively and prioritize tasks well.
• Exhibit outstanding written and verbal communication skills, ensuring clear and effective interaction with clients and team members.

Benefits

• Competitive compensation plan, base salary, and annual incentive
• Health Benefits: medical, dental, vision, short term and long-term disability and wellness programs
• 401-k plan with company match
• Comprehensive Paid Time Off and Holidays