Senior Technical Writer
VapiSan Francisco, California, United States
Posted March 24, 2026
Full Time
About the Company
Vapi enables enterprises to deploy humanâlike voice agents in minutes, offering a flexible platform that integrates customersâ APIs, data, and models. The companyâs robust infrastructure supports millions of calls with subâ500âŻms latency, making it suitable for both startups and FortuneâŻ500 firms. Vapi distinguishes itself with stringent security measures, including LLM guardrails and compliance with HIPAA and SOCâ2 standards. Backed by a $20âŻmillion SeriesâŻA led by Bessemer Venture Partners, Vapi is positioned as a reliable, scalable solution for modern voiceâcentric applications.
Job Description
We're hiring a Senior Technical Writer to manage product information, treat documentation drift like a production incident, and create high-quality documentation to improve the developer journey. The ideal candidate has experience with APIs, webhooks, and LLM, and can write clear, accurate, and engaging content. The role reports directly to the VP of Product and requires a strong understanding of complex concepts and ability to verify AI-generated content.
Requirements
- 3+ years of experience as a technical writer or equivalent experience
- Strong understanding of APIs, webhooks, and LLM
- Ability to write clear, accurate, and engaging content
- Experience with documentation tools and systems
- Ability to work in a fast-paced environment and prioritize tasks
- Strong communication and collaboration skills
Benefits
- Competitive salary
- Excellent equity ownership
- Comprehensive health coverage
- Flexible time off
- Team love and quarterly off-sites
- Catered meals, transportation, gym, and a $10k annual L&D budget
