Technical Account Manager
IntrinsicSan Francisco, California, United States
Posted August 4, 2025
Full Time
About the Company
Intrinsic specializes in connecting content, transactions, and communications to enable real-time investigations and enforcement. The company's core offering is its ability to detect risks swiftly and enforce policies more effectively, providing a distinctive edge in the market by leveraging advanced analytics and technology.
Job Description
Variance is leveraging disruptive AI technologies to solve complex problems related to fraud and Trust & Safety. They are seeking a Technical Account Manager (TAM) to join their Customer Success team, serving as a critical bridge between their AI platform and customers' technical teams. The TAM will drive deep adoption, resolve complex issues, and enable long-term success by providing expert technical guidance and support to enterprise clients.
Requirements
- 3+ years of experience in a Technical Account Manager (TAM), Solutions Engineer, or highly technical Customer Success role in a B2B SaaS environment, with a strong emphasis on enterprise clients.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field is strongly preferred.
- Proven ability to understand intricate system architectures and translate sophisticated technical concepts into clear, actionable solutions.
- Demonstrated technical proficiency with complex SaaS use cases, APIs, data pipelines, and monitoring tools.
- Exceptional problem-solving skills with a track record of successfully diagnosing, triaging, and resolving complex technical challenges.
- Strong communication and interpersonal skills.
- Experience working effectively in a fast-paced, ambiguous startup environment.
Benefits
- Health care: we offer platinum-level medical, dental, and vision insurance
- Unlimited PTO, sick leave, and parental leave
- Up to $100 in reimbursement for personal health & wellness expenses each month
- Free lunch and dinner
- 401(k) plan
