Technical Analyst – Data & Support (Remote - Mexico Only)

At Varicent, we’re transforming the Sales Performance Management (SPM) market by empowering revenue leaders with cutting-edge SaaS solutions. Our Technical Support Team serves as the frontline of customer success, providing expert assistance to users navigating our SaaS solutions. As a Technical Analyst, you will have the opportunity to work side-by-side with experienced technology leaders to support customers/business partners and connect with them by video conference, email, and CRM.

Requirements

• 2+ Years of relevant technical experience.
• Proven experience working with SaaS platforms (mandatory)
• Familiar with relational databases concepts, both basic administration and SQL scripting.
• Familiar with client server architecture.
• CEFR B2 level English proficiency or higher is required.
• Ability to work and collaborate effectively in cross-functional teams.

Benefits

• Market Leading Compensation Package.
• Wellness Programs to Support Health and Wellbeing.
• Working with the latest tools and technologies in a fast-paced environment.
• Remote Work Flexibility.
• Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance.
• Annual Time Off: Time off is provided in accordance with applicable legislative requirements.
• Global Connected Culture: Hubs in Romania, UK, US, Canada.
• Dynamic Work Culture: Thrive in our innovative and multicultural environment.
• Grow with Us: Continuous development opportunities.