Dispatcher

As a Dispatcher at Veezu, you will work in partnership with Driver Partners and external partners to ensure efficient booking dispatch and maximize completion rates. You will report to a Team Manager or JBC Manager and optimize resource capacity, communicate with Driver Partners, and provide a great experience for passengers.

Requirements

• Deliver excellent customer service
• Confidence in speaking to people on the phone
• Strong computer skills, including using multiple software platforms collaboratively
• Excellent listening and communication skills
• Ability to deal with challenging customer service situations
• Ability to work in a fast-paced environment
• Ability to multitask and work under pressure
• Ability to work independently and as part of a team
• Flexibility to work outside of standard working hours
• Excellent accuracy and attention to detail