Dispatcher

As a Dispatcher at Veezu, you will work with Driver Partners to dispatch bookings efficiently, manage passenger demand, and provide excellent customer service. You will be responsible for allocating and dispatching journeys, communicating with Driver Partners and passengers, and ensuring service delivery to commercial account customers.

Requirements

• Ability to deliver excellent customer service
• Confidence in speaking to people on the phone
• Strong computer skills, including using multiple software platforms collaboratively
• Excellent listening and communication skills
• Professional and committed
• Ability to deal with challenging customer service situations
• Ability to work in a fast-paced environment
• Ability to multitask and work under pressure
• Ability to work independently and as part of a team
• Flexibility to work outside of standard working hours
• Excellent accuracy and attention to detail