Customer Experience Coordinator- Rancho Dominguez, CA
Velocity Vehicle GroupCalifornia, United States
Posted April 24, 2026
28 - 32 USD
Full Time
About the Company
Velocity Vehicle Group is a dynamic and rapidly expanding organization that provides a full-service experience for truckers, owner operators, fleets, and companies.
Job Description
Velocity Vehicle Group is seeking a Customer Experience Coordinator to deliver outstanding customer service to truck lease and rental clients, driving improvements in processes and ensuring an efficient, positive experience for customers and internal teams.
Requirements
- Previous experience in customer service, operations, or administration (trucking/leasing/rental industry experience a plus)
- Strong communication skills with a proven ability to resolve issues effectively
- Highly organized and detail-oriented, with experience managing multiple priorities
- Comfortable working with data / analyzing processes and familiar with customer management systems and billing workflows
- High school diploma or GED equivalent
Benefits
- 401k + match
- Health, Dental & Vision Insurance + HSA & FSA
- Employer paid Life Insurance
- Paid Vacation Days
- Sick Leave
- Company perks such as employee discounts, company events and training programs
- Excellent Training and Career Advancement Opportunities
