Customer Experience Coordinator - Roseville, CA
Veterinary Emergency Group (VEG)Roseville, California, United States
Posted May 29, 2026
Full Time
About the Company
VEG is a veterinary emergency company that helps people and their pets when they need it most. They value diversity, kindness, and inclusivity.
Job Description
VEG is seeking a Customer Experience Coordinator to define the customer's experience through service, focus, and participation. The ideal candidate will be outgoing, personable, and passionate about perfecting the experience before, during, and after the customer's time at VEG. This role offers opportunities for growth, learning, and mentorship in a dynamic and fast-paced environment.
Requirements
- 2+ years of experience in a customer service role
- Advanced knowledge in computer programs and practice management software
- Highly organized, with strong attention to detail
- Strong communication and interpersonal skills
- Ability to work in a noisy environment with strong or unpleasant odors
- Availability to work nights, weekends, and holidays on a rotating or as needed basis
Benefits
- Competitive compensation: $18-$24/hour
- Comprehensive health and wellness benefits
- 401K matching
- Equity opportunities after one year of full-time employment
- Unlimited ER CE + travel stipend
- Clinical student loan repayment
- Paid parental leave
- Flexible work schedules
- Generous employee referral program