Customer Experience Coordinator (Part Time) - Roseville, CA

As a Customer Experience Coordinator, you will define the customer's experience through service, focus, and participation, providing personalized, memorable experiences and ensuring a seamless care experience for customers and their pets. You will have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions.

Requirements

• 2+ years of experience in a customer service role
• Advanced proficiency in computer programs and practice management software
• Highly organized, with strong attention to detail
• Strong communication skills; able to interact positively with anyone and everyone
• The ability to multitask and thrive amid chaos
• High emotional intelligence, able to read a room and plan and act accordingly
• Adaptable and amenable in high stakes environments
• Problem solving skills and a focus on innovation
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

Benefits

• Competitive compensation: pay range is $18-$24/hour and based on experience
• Flexible work schedules to support your life outside of work
• Generous employee referral program
• Comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry
• Unlimited ER CE + travel stipend
• Part-time credentialed VEGgies receive a $1,000/year travel stipend. Part-time uncredentialed VEGgies receive a $400/year travel stipend.