Head of Customer Success (Mid-Market and SMB)
VendeluxNew York, New York, United States
Posted April 7, 2026
Full Time
About the Company
Vendelux is a Series A SaaS company backed by leading investors, with a recent $14M round
Job Description
Vendelux is a SaaS company that provides a system of record for event marketing, helping teams make smarter decisions. We're hiring a Manager of Customer Success to lead and scale success programs for mid-market and SMB customers.
Requirements
- 5 - 7 years in Customer Success roles with at least 3 years managing teams
- Proven success hitting retention and expansion targets in a B2B SaaS environment
- Strong operational mindset
- Excellent people manager and coach
- Comfortable with data and aligning to customer usage and adoption metrics
- Exceptional communication and stakeholder management skills
Benefits
- Vendelux is proud to be an equal opportunity workplace
- Flexible and inclusive work environment
