Membership Services - Membership Services Coordinator

The Membership Services Coordinator will provide exceptional experience to members and guests in high-energy, premium environments, leading front-of-house teams, coordinating daily operations, and developing team capability.

Requirements

• Service Leadership: Demonstrated experience leading front-of-house teams (reception, guest services, or hospitality) with a focus on delivering consistent, high-end service standards.
• Operational Excellence: Proven ability to coordinate daily operations, including staff scheduling and service delivery, while maintaining a calm and professional demeanor during peak periods.
• Administrative Proficiency: Strong expertise in membership administration and CRM systems, with a high level of accuracy and attention to detail.
• Team Development: A passion for building a
• Culture of growth,
• Relationship Management: Exceptional communication skills with the ability to build rapport quickly with members, guests, and internal stakeholders.
• Strategic Alignment: An understanding of how day-to-day operations contribute to broader membership strategies, community engagement, and commercial outcomes.

Benefits

• Career development opportunities and progression
• Access to the Sporting Club of Sydney facilities
• Other benefits associated with working with major sport and entertainment venues
• Team orientated culture