Customer Success Manager role at Vercel, responsible for owning consumption targets across a portfolio of Enterprise accounts, building relationships with senior engineers, and driving adoption of Vercel's platform.
Requirements
- Commercially minded
- Technically confident in modern frontend architecture, CI/CD pipelines, and AI-native development
- Long-game thinker with ability to build relationships over months and years
- EBR practitioner with experience in running executive engagement programmes
- Energised by organisational complexity and able to build internal coalitions for platform adoption
- Disciplined and structured with proactive engagement cadence
- Curious, direct, and opinionated with ability to push customers toward better architectural and strategic decisions
Benefits
- Competitive compensation package
- Inclusive Healthcare Package
- Flexible Time Off
- Learn and Grow
- WFH budget