Customer Service Agent
VertivBogota, Bogota, Capital District, Colombia
Posted December 29, 2025
Full Time
About the Company
Vertiv is a global leader in critical digital infrastructure, specializing in power and cooling technologies for data centers, communication networks, and commercial/industrial environments. With a focus on end-to-end solutions, Vertiv's innovative products and services ensure resilience, optimization, and future-readiness for businesses worldwide.
Job Description
The position will be responsible for analysis and execution of warranty requests, processing requisitions and Sales Orders, and managing equipment shipments.
Requirements
- High school Degree (at least)
- Minimum 2 years of experience in Customer Service related to technology
- At least 2 years of experience in back-office environment and telephone systems
- Advanced/fluent English
- Strong knowledge in Microsoft Office applications
- Advanced Oracle, CPQ, Vertiv Web
- Data management and case documentation on Vertiv platforms