Customer Success Manager

Verve is looking for a Customer Success Manager to build strong relationships with customers, drive customer adoption, and provide excellent customer experience. The role involves managing customer deployments, trainings, support, and overall product adoption, as well as developing proactive programs to improve the end user experience.

Requirements

• An understanding of effective coaching and training techniques
• Unparalleled work ethic and customer-focused attitude
• Experience leading large group trainings or classes
• Experience developing customer adoption methods, techniques, and programs
• Excellent interpersonal skills, written and verbal communication, public speaking, composure under pressure, and professional attitude
• Strong listening, analytical skills, and detail orientation
• Strong time management and organizational skills

Benefits

• The opportunity to make an immediate and visible impact in a fast-growing company
• Passionate and fun teammates
• Wear robots at work!