Customer Success Manager

Verve is seeking a Customer Success Manager to build strong and lasting relationships with customers, drive customer adoption, and deliver a great customer experience. The ideal candidate is passionate about delivering successful customer outcomes and has experience leading large group trainings, developing customer adoption methods, and providing excellent interpersonal skills.

Requirements

• An understanding of effective coaching and training techniques
• Unparalleled work ethic and customer-focused attitude
• Experience leading large group trainings or classes
• Experience developing customer adoption methods, techniques and programs
• Excellent interpersonal skills
• Strong listening, analytical skills and are detail oriented
• A high level of professionalism and approachability
• Strong time management and organizational skills

Benefits

• The opportunity to make an immediate and visible impact in a fast-growing company
• Passionate and fun teammates
• Wear robots at work!