Aviation Customer Support Analyst
VeryonChennai, Tamil Nadu, India
Posted January 5, 2026
Full Time
About the Company
Veryon is the leading provider of aviation software and information services, supporting more than 75,000 aircraft maintenance professionals and 7,500 customers worldwide.
Job Description
At Veryon, we develop and continuously enhance advanced technology that powers maintenance tracking, inventory management, diagnostics, and flight operations tools for aviation departments worldwide. As an Aviation Customer Support Analyst, you will play a pivotal role in supporting all Veryon product lines with a strong initial focus on Tracking+ while providing global support and triaging inbound calls and cases.
Requirements
- Fluent in English at C2 proficiency level (spoken, written, and understood)
- Proven experience supporting B2B customers or key accounts, ideally in an international environment
- Proficient in MS Excel, Word, PowerPoint, Teams, Project, Jira, and Confluence for documentation and collaboration
- Strong organizational and time management skills with the ability to prioritize workload to meet schedules, deadlines, and quality standards
- Ability to manage multiple roles and projects while maintaining a big-picture perspective
- Ability to remain calm under pressure and adapt quickly to changing priorities
