Operations Manager
Veterans Village of San DiegoSan Diego, California, United States
Posted March 5, 2026
80000 - 95000
Full Time
About the Company
Veterans Village of San Diego is a non‑profit dedicated to helping veterans and their families overcome homelessness, addiction, unemployment, and health barriers. The organization offers a comprehensive suite of services—including clinical treatment, housing placement, employment support, mental‑health counseling, and rehabilitation—to address the complex challenges faced by military personnel. By integrating medical, social, and vocational resources under one roof, Veterans Village fosters a holistic recovery model that is tailored to the unique experiences of veterans, including PTSD and substance‑abuse recovery. Its collaborative approach, strong volunteer network, and partnership with the Cohen Veterans Network distinguish it as a leading provider of veteran‑centric support in San Diego and throughout California.
Job Description
The Operations Manager is a key member of the Cohen Clinic, responsible for ensuring the Clinic follows policies and procedures regarding fiscal operations, managing the Clinic's fiscal operations, and working with the Intake Coordinator and Clinic Director to coordinate the managed care billing process.
Requirements
- Bachelor’s degree or demonstrated progress toward a bachelor’s from accredited college or university
- At least 5 years of experience working with 3rd-party payers, coding, billing, posting, and adjudication of claims
- At least 3 years of experience collecting, analyzing and reporting financial data
- Excellent customer service
- Ability to work independently or as part of a team
- Excellent written and oral communication skills
- Demonstrated ability to establish relationships with customers, members of the community, the Board, and team members at all levels of an organization
- Ability to juggle multiple opportunities to drive results on several important projects simultaneously
