Customer Experience Coordinator (Part Time) - Columbia, MD

VEG is a veterinary emergency company that helps people and their pets in times of need. As a Customer Experience Coordinator, you will define the customer's experience through service, focus, and participation.

Requirements

• 2+ years of experience in a customer service role
• Advanced proficiency in computer programs and practice management software
• Highly organized, with strong attention to detail
• Strong communication skills; able to interact positively with anyone and everyone
• The ability to multitask and thrive amid chaos
• High emotional intelligence, able to read a room and plan and act accordingly
• Adaptable and amenable in high stakes environments
• Problem solving skills and a focus on innovation
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

Benefits

• Competitive compensation
• Flexible work schedules to support your life outside of work
• Generous employee referral program
• Comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry
• Unlimited ER CE + travel stipend (for credentialed part-time VEGgies)
• Part-time uncredentialed VEGgies receive a $400/year travel stipend