Customer Experience Coordinator (Per Diem) - Larkspur, CA

VEG is a veterinary emergency company that provides emergency services to people and their pets. The Customer Experience Coordinator role is responsible for defining the customer's experience through service, focus, and participation, and perfecting the experience before, during, and after their time at VEG.

Requirements

• 2+ years of experience in a customer service role
• Advanced proficiency in computer programs and practice management software
• Highly organized, with strong attention to detail
• Strong communication skills; able to interact positively with anyone and everyone
• The ability to multitask and thrive amid chaos
• High emotional intelligence, able to read a room and plan and act accordingly
• Adaptable and amenable in high stakes environments
• Problem solving skills and a focus on innovation
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

Benefits

• Competitive compensation: pay range is $18-$24 an hour and based on experience
• Flexible work schedules to support your life outside of work
• Generous employee referral program
• Comfy scrubs, cool VEG swag, food in the fridge for when you're hungry