Events Manager

The Events Manager will manage, coordinate, and execute group assignments turned over by the Sales Department. The position requires strong client relations, effective communication, and attention to detail to ensure a successful meeting experience for the meeting planner and attendees.

Requirements

• Maintain strong client relations and ensure that convention specifications are communicated and executed
• Monitor and manage room blocks according to contract
• Review sales contracts and other important information
• Update Hotel System with Client information
• Accurately forecast group rooms and group food and beverage revenues
• Responsible for obtaining all direct bill applications and getting it to the accounting department
• Produce and distribute resumes two weeks prior to first day of main group arrival
• Act as a liaison between the sales and operations department of the hotel
• Participate in site visits and plan meetings for upcoming groups
• Greet all clients as they arrive at the hotel
• Monitor and enforce program deadline dates and work with clients to release meeting space not needed
• Produce and distribute convention resume two weeks prior to first day of main group arrival
• Distribute BEOs for group and affiliates 10-14 days prior to events
• Generate thank you notes and service evaluations for group clients