Customer Service Representative (German-speaking)

Via is using technology to transform transportation around the world. As we continue to expand in Europe, we are looking for a Customer Service Representative. You will work with our Operations team to build and operate our outstanding on-demand services. You can expect a comprehensive introduction to operations, technology management, and on-demand mobility.

Requirements

• Fluent German (C2 or native) and English (C1 or C2)
• Good communicator and able to always find the right tone in different contexts
• Enjoy providing advice and support over the phone
• Remain calm even in stressful situations and able to develop creative solutions in real time
• Passionate about our mission to enable accessibility to mobility and reduce the world's carbon footprint
• Technology-savvy and enjoy working with modern IT tools

Benefits

• 100% work from home
• State of the art hardware for you to perform your work worry free
• 28 days of vacation days inclusive of public holidays