Customer Service Representative (German-speaking)
ViaUnited Kingdom
Posted April 7, 2026
29500 - 29500 GBP
Full Time
About the Company
Via builds technology that changes the way the world moves, with a mission to create modern and efficient public transportation systems.
Job Description
Customer Service Representative (German-speaking) to ensure smooth daily operation of services, provide telephone and email support, and work with operations team to build and operate on-demand services.
Requirements
- Fluent German (C2 or native) and English (C1 or C2)
- Good communicator and able to find right tone in different contexts
- Remain calm in stressful situations and develop creative solutions in real time
- Passionate about mission to enable accessibility to mobility and reduce world's carbon footprint
- Technology-savvy and enjoy working with modern IT tools
Benefits
- 100% work from home
- State of the art hardware
- £14.75 base hourly rate
- 28 days of vacation days