Patient Service Representative
VillageMDNew York, New York, United States
Posted April 13, 2026
Full Time
About the Company
Physician-led, patient-centric network committed to simplifying healthcare and bringing a more connected kind of care
Job Description
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD.
Requirements
- A High School Degree or GED
- Happy, welcoming, and can-do attitude with patients and coworkers
- Experience working in any high-volume/high-intensity service industry (e.g., hospitality, restaurant, hospital, medical office or retail environment) preferred
- Excellent verbal, written, and interpersonal communication skills
- Detail-oriented and a team player
- Computer Proficiency and superior keyboarding skills (approximately 55 wpm)
- Flexible/adaptable nature to work in a continuously evolving environment
- Passion for helping others in a healthcare environment
- Ability to effectively interact with physicians, patients and other staff members
- Bilingual language skills required or preferred based on site location
Benefits
- Medical, Dental, Life, Disability, Vision, FSA coverages
- 401k savings plan
