Patient Service Representative
VillageMDNew York, New York, United States
Posted April 7, 2026
36500 - 36500 USD
Full Time
About the Company
We are a physician-led, patient-centric network committed to simplifying healthcare and bringing a more connected kind of care.
Job Description
We are seeking a Patient Service Representative to provide excellent customer service to patients and coordinate with the rest of the team to provide a timely turnaround. The ideal candidate will be happy, welcoming, and have a can-do attitude, with experience in high-volume/high-intensity service industries and excellent communication skills.
Requirements
- High School Degree or GED
- Experience in high-volume/high-intensity service industries (e.g., hospitality, restaurant, hospital, medical office or retail environment)
- Excellent verbal, written, and interpersonal communication skills
- Detail-oriented and a team player
- Computer Proficiency and superior keyboarding skills (approximately 55 wpm)
- Flexible/adaptable nature to work in a continuously evolving environment
- Passion for helping others in a healthcare environment
- Ability to effectively interact with physicians, patients and other staff members
- Bilingual language skills required or preferred based on site location
Benefits
- Medical
- Dental
- Life
- Disability
- Vision
- FSA coverages
- 401k savings plan
