Patient Service Representative

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Requirements

• Greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures
• Answering the telephone promptly and dealing with callers needs
• Maintaining communication resources, i.e. on-call schedule, MD phone numbers and beeper numbers
• Preparing charts for new patients
• Reconciling encounters daily
• Monitors supply inventory, completes and directs requisitions for supplies, forms, equipment or services
• Performing various clerical duties including faxing, photocopying, filing and mailings
• Obtains, verifies and updates patient information
• Accurately completes any/all necessary forms for the patients
• Respects patient’s rights
• Establishes and maintains a positive working relationship with physicians and nursing staff
• Protects the privacy and confidentiality of patients and employees
• Communicates any problems, equipment concerns or issues promptly to the Nurse Manager

Benefits

• Medical
• Dental
• Life
• Disability
• Vision
• FSA coverages
• 401k savings plan