Customer Care Representative
vineyard vinesConnecticut, United States
Posted June 30, 2023
Full Time
About the Company
vineyard vines is a highly successful, privately held, American clothing and accessory retailer founded in 1998 on Martha's Vineyard.
Job Description
We are looking for an entry level candidate with an interest in customer service who is going to embrace the vineyard vines lifestyle. The ideal Customer Care Representative will be an enthusiastic member of a high-energy team.
Requirements
- Communicate with customers via phone, email, and in person
- Resolve customer complaints
- Attract potential customers
- Open customer accounts
- Recommend potential products or services
- Assist with placement of orders, refunds, or exchanges
- Understand and implement exceptional customer experiences
Benefits
- Generous employee discount
- Competitive salary package
- 401-K
- Commuter benefits
- Paid-family leave
- Health savings
- Flex spending accounts
- Life & disability insurance
