Guest Services Team Member Overnight
VIR OPERATIONS LLCVirginia, United States
Posted February 18, 2026
Full Time
About the Company
VIR Operations LLC manages resort operations, delivering comprehensive guest services, lodging, housekeeping, and event hospitality for a resort and event venue in Alton, VA. The company also provides security, laundry, and group sales support to ensure a seamless experience for guests and event participants.
Job Description
VIR is growing its Guest Services team with a focus on providing a flawless experience for guests and renters. The Guest Services Team Member Overnight is a critical role in daily operations, requiring excellent customer service, problem-solving, and communication skills.
Requirements
- Weekend and overnight availability
- Excellent interpersonal skills
- Ability to use independent judgment to analyze and resolve problems
- Ability to resolve customer complaints and concerns
- Ability to stand often for extended periods of time
- Ability to work in adverse weather conditions
